Privacy Policy
Last Updated: January 2026
1. Introduction
The ONE Club ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
- Name and contact details (email address, phone number)
- Profile information (professional background, bio, photo)
- Payment information (processed securely through Stripe)
- Account credentials
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for:
- Providing and maintaining our community platform
- Processing membership applications and payments
- Communicating with you about events, updates, and opportunities
- Facilitating networking and community interactions
- Improving our services and user experience
- Complying with legal obligations
- Detecting and preventing fraud or abuse
4. Data Sharing and Disclosure
We may share your information with:
- Other members: Your profile information is visible to approved community members
- Service providers: Third-party services that help us operate (Firebase, Stripe, Resend)
- Legal authorities: When required by law or to protect our rights
- Business transfers: In case of merger, acquisition, or sale of assets
We never sell your personal data to third parties for marketing purposes.
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data transmission
- Secure authentication through Firebase Auth
- Regular security updates and monitoring
- Access controls and authentication requirements
- Secure payment processing through PCI-compliant Stripe
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
- Object: Object to processing of your data
- Restrict: Request limitation of data processing
- Data portability: Receive your data in a structured format
To exercise these rights, contact us at privacy@theoneclub.com.sg
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze website traffic and user behavior
- Improve website functionality and performance
- Provide personalized content
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
8. Third-Party Services
Our platform integrates with third-party services:
- Firebase: Authentication, database, and file storage
- Stripe: Secure payment processing
- Resend: Email communications
- Google: OAuth authentication
These services have their own privacy policies. We encourage you to review them.
9. Children's Privacy
Our services are intended for professionals aged 18 and above. We do not knowingly collect information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
11. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Upon account closure, your data will be deleted or anonymized within a reasonable timeframe, except where required by law.
12. Updates to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Email: privacy@theoneclub.com.sg
Website: https://theoneclub.com.sg
Address: Singapore